Wildeboer Dellelce LLP (“WD” or “we”, “us” or “our”) respects your privacy. This privacy policy (this “Privacy Policy”) describes the manner in which we collect, use, disclose and protect the personal information of our clients, website visitors and other individuals (“you”) in accordance with all applicable laws and consistent with our professional and ethical obligations as lawyers. By visiting our website at wildlaw.ca or providing us with your personal information, you consent to the practices described in this Privacy Policy.
This Privacy Policy is divided into the following sections:
- What is Personal Information?
- What Personal Information Does WD Collect?
- How Does WD Collect Personal Information?
- For What Purposes Does WD Use Personal Information?
- How Does WD Share Personal Information?
- Our Website
- Retention, Location and Protection of Personal Information
- Accuracy, Access to Personal Information and Withdrawing Consent
- Changes to This Privacy Policy
- Contact Us
1. What is Personal Information?
Personal information means information about an identifiable individual, including information that can be used on its own or with other information to identify, contact or locate a single person. Generally, personal information does not include business contact information used to contact you in your business capacity, including your name, title, business phone number or business email address.
2. What Personal Information Does WD Collect?
We may collect several types of personal information, including:
- Contact and identification. For example, your name, residence address, telephone number, email address and copies of identification documents.
- Professional information. For example, your job title, company name and business telephone number and email address.
- Information with respect to your legal circumstances. For example, transaction, financial, property ownership, family, employment, disciplinary, tax and any other information that we may require to provide you or your business with legal services.
- Billing information. For example, payment history and credit card or other payment information.
- Your personal preferences. For example, your consent to receive our marketing communications and legal areas of interest, such as when you sign up to attend a WD event or when you request materials concerning our services and developments in the law.
- Technical information. For example, IP address, browser type and version, operating system and platform, referral source, length of visit on the website, page views and website navigation paths.
- Other information you provide us. For example, information from any direct communications with us or that you may provide us in your resume or other job application materials.
3. How Does WD Collect Personal Information?
We typically collect personal information from you directly, for example, when you send us an email or fill out a form. However, sometimes we may collect personal information about you in other ways, including:
- Publicly available information. We may collect personal information about you from publicly available sources in the ordinary course of providing you or your business with legal services.
- Third parties. We may collect personal information about you from government agencies or registries or from your other service providers (such as your accountants, financial advisors, other legal advisors, consultants, etc.) in the ordinary course of providing you or your business with legal services.
- Cookies. Please see “6. Our Website” below for more information about our use of cookies on our website.
If you provide us with personal information about a third party, we rely on you to obtain all necessary consents to permit us to collect, use and disclose the personal information for the purposes for which the information was collected and as set out in this Privacy Policy.
4. For What Purposes Does WD Use Personal Information?
We may use your personal information to provide and improve our services, including in connection with:
- The provision of legal services. We may use your personal information to provide legal services to our clients and for ancillary administrative purposes, such as for billing and collections purposes and to fulfil our legal and professional obligations such as know your client and conflict of interest requirements.
- Marketing and recommendations. We may use your personal information to provide you with materials and recommend events and services that might be of interest to you. You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link included at the bottom of each Alternatively, you can opt out of receiving email marketing communications by contacting us using the contact information provided in the “10. Contact Us” section below.
- Employment. WD may use your personal information to administer and process your application for employment with WD.
- Other. We may use your personal information as required or permitted by applicable laws, to prevent fraud or criminal activity, to protect or enforce the rights of WD and to safeguard the security of our clients, WD and others.
5. How Does WD Share Personal Information?
WD does not sell your personal information. However, we may share your personal information as follows:
- With our service providers. WD may disclose your personal information to WD’s suppliers and service providers who perform services on our behalf such as billing support, specialist legal or other services, data hosting, data management, data security, general software support and client communications services. When we do use an outside company, we use contractual or other appropriate means to ensure that your personal information is protected and used in a manner that is consistent with this Privacy Policy.
- With transaction parties and their professional advisors. WD may disclose your personal information to other transaction parties and their professional advisors in the ordinary course of providing you or your business with legal services.
- With any successor to all or part of our business. WD may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of WD’s business or assets, but WD will require that the information recipient agrees to use and protect your personal information in a manner that is consistent with this Privacy Policy.
- With legal authorities. WD and its service providers may disclose your information as permitted or required to comply with any court order, law, legal process, or policy of any stock exchange or other quasi-regulatory entity, including to respond to any government or regulatory request, in accordance with applicable law.
- Other. We may disclose your personal information with your consent, as required or permitted by applicable law, to prevent fraud or criminal activity, to protect the rights and interests of WD and to safeguard the security of our clients, WD and others.
6. Our Website
- Cookies. Our website uses “cookies”, a tiny element of data that our website sends to your browser, which may then be stored on the hard drive of your computer to recognize future visits using that browser. Other similar files such as clear GIFs, web beacons and pixel tags work in the same way and we use the word “cookie” in this Privacy Policy to refer to all files that collect information in this way. Cookies enhance the convenience and functionality of, and help us to improve, our website. Our website will automatically issue cookies unless you adjust the applicable settings on your browser to refuse cookies. However, if you refuse to accept cookies, certain parts of our website may not work properly.
- Analytics. Our website uses web analytics services such as Google Analytics. Such service providers use cookies to help us analyze how visitors use the website. For example, with Google Analytics, the information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored on a Google server. Google uses this information for the purpose of evaluating your use of the website and compiling reports on website activity for us, such as with respect to most read pages, time spent, search terms and other visitor engagement data. You can prevent the storage of data relating to your use of our website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security practices at the following links:
- https://policies.google.com/technologies/partner-sites
- https://support.google.com/analytics/topic/2919631
- Third-party links. Our website may contain links to third-party websites which are provided solely for your convenience and As will be evident, when you click on one of those links, you will be leaving WD’s website and going to the third party’s website. Any information provided to such third parties is governed by their privacy policies, which you may read on the applicable sites. WD has no responsibility or liability for, or control over, the collection, use and disclosure of your personal information by the owners of those third-party websites.
7. Retention, Location, and Protection of Personal Information
WD retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable legal, accounting or reporting requirements. Under some circumstances, we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymized data for any legitimate business purpose without further notice to you or your consent.
We and our service providers primarily process and store personal information in Canada; however, in certain circumstances, we and our service providers may access, store or process such information in jurisdictions outside of Canada. Such jurisdictions may not have privacy laws that are as comprehensive as Canadian privacy laws and law enforcement or regulatory agencies of such jurisdictions may be able to obtain access to your personal information in accordance with local laws.
WD employs safeguards, including organizational, technical and physical measures, appropriate to the sensitivity of the personal information in its possession or under its control to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While WD uses reasonable efforts to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure, and therefore, WD does not guarantee the security of your personal information.
8. Accuracy, Access to Personal Information and Withdrawing Consent
You have the right to request access to and to correct the personal information that we hold about you. You may exercise these rights by contacting us using the information provided below under “10. Contact Us”. We may request specific information from you to help us confirm your identity and your right to access and provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Where you have provided your consent to the collection, use and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, contact us using the information provided below under “10. Contact Us”. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our privacy practices. We include the date that this Privacy Policy was last revised at the top of the page. We recommend that you review this Privacy Policy from time to time to ensure you are familiar with the current version.
10. Contact Us
If you have any questions regarding this Privacy Policy or wish to submit a request to exercise your privacy rights, please contact us at:
Privacy Officer
Wildeboer Dellelce LLP
Wildeboer Dellelce Place
365 Bay Street, Suite 800
Toronto, ON M5H 2V1
You may also email us at [email protected].
